Who Is Epic Insurance, LLC?
Epic Insurance is your local insurance agency that brings together the experience and expertise of local agents with over 75 years of combined service in the Lee’s Summit, greater Kansas City, and throughout Missouri and Kansas. While all of Epic Insurance agents are skilled in serving a wide variety of insurance needs, each has a central focus. Paul’s forte lies in personal lines, commercial insurance and business insurance. Todd is the agency’s life insurance, health insurance, and employee benefits expert; Rachelle and Valerie provide knowledgeable, friendly Customer Service Center and account management for Epic’s clients. Together, the Epic Insurance staff form an adept team of service providers who draw on deep knowledge and broad experience in the insurance industry in order to meet each client’s individual needs.
Meet Our Team
Paul Crisafulli, Certified Insurance Counselor
President Email 816.796.6600
Paul has been in the insurance business as an agent & owner since 1987. He joined Epic Insurance in 2012. Paul earned his CIC (Certified Insurance Counselor) designation in 1996. In the State of Missouri where there are 129,544 licensed agents, only 614 have achieved this designation. Paul does personal lines insurance (auto, home, etc…), but his specialty is business insurance. His focus is developing a close relationship with his clients in order to provide that personalized service that seems to be lacking in many business relationships today. He is married to Vicki. They have two grown, married children and four grand-kids. Paul and Vicki are both active in their local church and also enjoy a variety of hobbies, including gardening and water activities.
R. Todd Miller
Agent Email 816.795.6600
Todd hales from the Kansas City Metro area. He joined Epic Insurance in the summer of 2012. His specialty of over 30 years has been in the life, health, and employee benefits area. Thus, he brings a great balance to the Epic Insurance Agency.
Todd married his high school sweetheart, LeAnna in 1983. They have 2 children, and enjoy being with their grandchildren. They are both active in their local church. Todd is an avid hunter and fisherman and is still active in the Boy Scout program in Grain Valley, MO.
Grace joined Epic Insurance in April, 2021. In her free time, Grace enjoys archery and modernizing furniture. She has a fluffy marshmallow white Maltese named Charlie.
Why Choose Epic Insurance, LLC?
More than anything else, the agents at Epic Insurance strive to build long-lasting relationships with their clients and to serve them well. Their goal is always to go above and beyond client expectations, providing the protection and peace of mind that come from an individually tailored insurance program and a skillful insurance agent. Because their focus is on relationships rather than on sales and commissions, Epic Insurance agents offer personal service and strategic planning as they work to find the most cost-effective solutions.
Most people find insurance a little confusing and unsettling. Auto and home, life and health insurance, personal and commercial insurance can feel like pieces of a jigsaw puzzle that don’t quite fit together. Epic Insurance job is to analyze your overall insurance needs, answer your questions, and help you put all the pieces together. When you work with Epic Insurance, you know you have a local agent on your side, whose first priority is to serve you. Epic’s agents have a proven track record of excellent service. They know the area and they’re invested in the Lee’s Summit community. As Todd puts it, “I am trying to always treat the client the way I would want my own family to be treated: professionally, and with the utmost respect."