Who Is Epic Insurance, LLC?
Epic Insurance is your local insurance agency that brings together the experience and expertise of local agents with over 75 years of combined service in the Lee’s Summit and greater Kansas City areas and throughout Missouri and Kansas. While all of Epic Insurance agents are skilled in serving a wide variety of insurance needs, each has a central focus. Paul Crisafulli’s forte lies in commercial insurance and business insurance. They provide personal lines insurance as well as the knowledgeable friendly customer service. Todd Miller is the agency’s life insurance, health insurance, and employee benefits expert; Mendy Doak provide knowledgeable, friendly customer service and account management for Epic’s clients. Together, the Epic Insurance staff form an adept team of service providers who draw on deep knowledge and broad experience in the insurance industry in order to meet each client’s individual needs.
Why Choose Epic Insurance, LLC?
More than anything else, the agents at Epic Insurance strive to build long-lasting relationships with their clients and to serve them well. Their goal is always to go above and beyond client expectations, providing the protection and peace of mind that come from an individually tailored insurance program and a skillful insurance agent. Because their focus is on relationships rather than on sales and commissions, Epic Insurance agents offer personal service and strategic planning as they work to find the most cost-effective solutions.
Most people find insurance a little confusing and unsettling. Auto and home, life and health insurance, personal and commercial insurance can feel like pieces of a jigsaw puzzle that don’t quite fit together. Epic Insurance job is to analyze your overall insurance needs, answer your questions, and help you put all the pieces together. When you work with Epic Insurance, you know you have a local agent on your side, whose first priority is to serve you. Epic’s agents have a proven track record of excellent service. They know the area and they’re invested in the Lee’s Summit community. As Todd puts it, “I am trying to always treat the client the way I would want my own family to be treated: professionally, and with the utmost respect."
Meet Our Team
Paul Crisafulli, Certified Insurance Couselor
President Email Phone
Paul has been in the insurance business as an agent & owner since 1987. He joined Epic Insurance in 2012. Paul earned his CIC (Certified Insurance Counselor) designation in 1996. In the State of Missouri where there are 129,544 licensed agents, only 614 have achieved this designation. Paul does personal lines insurance (auto, home, etc…), but his specialty is business insurance. His focus is developing a close relationship with his clients in order to provide that personalized service that seems to be lacking in many business relationships today. He is married to Vicki, who teaches at Lee’s Summit High School. They have two grown, married children and three grandkids. Paul and Vicki are both active in their local church and also enjoy a variety of hobbies.
Account Manager / Agent Email Phone
Mendy, who is licensed in property/casualty and life/health insurance, has been in the insurance business as an agent and owner since 2006 and joined Epic in January, 2013. She brings over 30 years of experience in customer service and account management, and she loves getting to know her clients. Mendy grew up in central Missouri and graduated from the University of Missouri. She has one daughter who attends Rockhurst University for nursing. She has lived in Lee's Summit since 1993.
R. Todd Miller
Agent Email Phone
Todd hales from the Kansas City Metro area. He joined Epic Insurance in the summer of 2012. His specialty of nearly 30 years has been in the life, health, and employee benefits area. Thus, he brings a great balance to the Epic Insurance Agency. Todd married his high school sweetheart, LeAnna 29 years ago. They have 2 children, and enjoy being with their grandchildren. They are both active in their local church. Todd is an avid hunter and fisherman and is still active in the Boy Scout program in Grain Valley, MO.